A key to how to write good survey questions.By Jeanne Hurlbert, PhD

This week, I’ve been teaching you about how to link social media and surveys by using social media to drive traffic to a survey.

If you haven’t taken the survey, grab your LAST chance to win a $100 Amazon gift card here—it ends TODAY (and take a look at how I used images in the survey, because that’s what I’m teaching about below):

http://www.Research4BackPain.com

First, I showed you how to use Twitter hash tags to find people who were relevant to your survey; in this case, we’re looking for people interested in back pain, so we used things like #back #pain when we tweeted a link to the survey.

If you missed that lesson, you can see it here:

http://mysurveyexpert.com/blog/1192/how-to-leverage-social-media-and-surveys/

Second, I showed you how to leverage Facebook ads to drive traffic to a survey.  If you missed that one, the info is here:

http://mysurveyexpert.com/blog/1198/how-to-make-a-survey-pay-with-facebook-ads/

When you took the survey, you probably noticed that we had dropped images into it, which is very cool.

The system I used to do this is called Qualtrics and one of the things I really love about it is how easy it is to do things like putting images in.

Here's an example of how you can use that in your business:  I just put another survey for one of the top online marketers.  He’s about to introduce a new iPhone app and he wasn’t sure which icon (image) his folks would like.

So we took 5 of the images and put them all together in a question in a Qualtrics survey, so we could simply ask his folks which one they liked.

Now just think about the power of that for a minute:

  • He’s creating buzz and interest in his new iPhone app, before it’s introduced, piquing people’s curiosity.
  • He’s giving them a chance to participate in the creation process, which means they’ll be way more likely to buy his new app.
  • He’s showing his folks that he values their expertise and opinions so much that he’s turning to them, to get advice on how to market his new app.
  • He’s building the bond and trust with his community.

Think about all that value he’s getting, from a simple survey—AND he’s getting priceless information that will ensure that he picks the icon that his folks will LIKE and BUY!

That, my friends, is why surveys are absolute gold.

All that comes from a simple, one-question survey.

That’s why I wanted to show you how easy it is to put images in a survey, so you’ll know how to do this, too.

Think about all the ways you could use images like this in your surveys—and leave a comment to tell us about them!

Find Out How Our Online Survey Experts Can Help Your Business. Check Out MySurveyExpert.com

Learn How Our Online Survey Experts Can Improve Your Business.

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2 Responses to Survey Tips: How to Make a Survey Pay, Part 3

  1. Joe Emmet says:

    Hi Jeanne,

    The emails and coaching calls have been most instructive lately. Thanks again for everything you put into these webinars and the immense value you are delivering, especially working with live examples as you did last week on Rhonnie’s survey project!

    Believe I should have held off on submitting my questions to you until after you coached Rhonnie because there would have been a significant reduction in the number of questions you received from me, and a narrower focus on just a few key areas.

    Never having designed an online survey, I was amazed at the level of design complexity available in SurveyMonkey. Now you are mentioning another vendor, Qualtrics. The ability to use visual information within the survey seems very powerful and is worth exploring further.

    So, off to Qualtrics’ website and here’s one of the first marketing messages encountered, “Easy enough for an Intern, sophisticated enough for a PhD.” The site also mentioned this system is used by students, and I found myself wondering if they are post-grad level and above. And like SurveyMoney, they also have a free program for online marketers to use.

    Rhonnie put together what seemed like a fairly sophisticated survey with SurveyMonkey — do you know if this was done on the “free” side, or the paid membership side of their system?

    So Dr. Hurlbert, which of these online services do you recommend for SurveyExpert members, and if you recommend both, is there a criteria you’d recommend we use in choosing which platform to use.

    Very much looking forward to the next coaching call and learning how to pan on the Internet for more gold.

    Joe

    • admin says:

      HI Joe,
      So glad it was helpful!

      I’m not sure if Rhonnie used the paid version but I can ask her . . . Here’s the thing on Survey Monkey: You need the paid version so that you have encryption. I highly recommend protecting the privacy of the information in surveys, for 2 reasons. First, your customers will look for that. Second, I believe we owe them as much protection of their personal info as we give for their financial info on our websites.

      Of the 2 systems, I prefer Qualtrics. It’s a little bit more complicated to use but way more powerful. For example, I just did a survey for a top marketer in which I put in 5 different icons for an iPhone app he just produced, so he could ask his folks which one they liked best. You can’t do that in Survey Monkey but Qualtrics has a way to do it simply, easily, and quickly.

      Can’t wait to see you on the next call!

      Best,
      JEanne

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